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Comprehensive review of the application TrueCaller
TrueCaller is a popular app that allows users to identify and block unwanted calls and messages. It also provides features such as smart dialing, call recording, flash messaging, and UPI payments. In this article, we will review the app's performance, functionality, security, and user experience.
Performance: TrueCaller claims to have over 270 million active users and a database of over 3 billion phone numbers. The app works smoothly on most devices and networks, and does not consume much battery or data. The app updates its database regularly and can identify most spam and scam calls accurately. However, some users have reported issues with the app crashing, freezing, or slowing down their phones.
Functionality: TrueCaller offers a range of functions that make it more than just a caller ID app. Users can block calls and messages from specific numbers, categories, or regions. They can also customize their own profile and privacy settings, and see who viewed their profile. The app also allows users to make voice and video calls, record calls, send flash messages, and make UPI payments. However, some of these functions require premium subscription or in-app purchases, which may not be affordable for everyone.
Security: TrueCaller claims to protect user data and privacy with encryption and other measures. The app also has a feature called TrueCaller Pay, which enables users to make secure and instant payments using UPI. However, the app has faced some controversies and criticisms regarding its data collection and sharing practices. In 2019, the app was accused of signing up users for its payment service without their consent. In 2020, the app was found to have leaked personal data of millions of users online. The app has also been banned in some countries due to security concerns.
TrueCaller has a user-friendly interface and design that makes it easy to use and navigate. The app also has a community of users who can report and rate numbers, which helps improve the app's accuracy and reliability. The app also provides customer support and feedback options for users who face any issues or problems. However, the app also has some drawbacks that may affect user experience. For example, the app requires access to various permissions and contacts on the phone, which may raise privacy issues for some users. The app also shows ads and notifications that may be annoying or intrusive for some users. .